Home Forums TextFugu Problem With TextFugu :'(

This topic contains 6 replies, has 5 voices, and was last updated by  Hashi 12 years, 11 months ago.

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  • #24895

    Marco Nioi
    Member

    It seems it’s not my lucky day… :(

    After I complete the Season 1,I jump to the Season 2,but in the page 1 of the 1st lesson of it I receive this message:

    “Whoops!

    Looks like you don’t have access to this anymore. If this is a mistake, please e-mail me to let me know: koichi@textfugu.com

    The only thing I have done is: 2 hours after I pay TextFugu from Paypal, I have remove the “auto-pay each month” option from Paypal profile,because I preffer to have more “control” on things that require money,I don’t want money moving without my permission from time to time :(

    So,could be that the reason for what I don’t have the access to TextFugu anymore?

    #24896

    Mark
    Member

    I think this has come up before but I can’t remember whether that turned out to be the cause or not….

    #24897

    Hatt0ri
    Member

    Yup, that’s the cause, happened to me once as well. E-mail Koichi :)

    #24900

    But, when you set up the Direct Debit (or whatever the equivalent is called), you’re *giving* them permission to take the money from you. Unless you’ve actually agreed to a change in the amount being billed, they can’t just take money out whenever they want. Your money would be safe. Even if it was just a direct transfer of money each month from your bank account, you’d be safe, but PayPal is like a whole other level of protection! :D

    #24902

    Marco Nioi
    Member

    The day is gone & I wasn’t able to continue my Japanese studies on this site,I have send the email this morning but no answer… :(

    I hope that tomorrow this whole situation is solved… :’(

    #24916

    Marco Nioi
    Member

    All solved,Tanks to Koichi,best admin ever seen :D

    Back to study :P

    #25215

    Hashi
    Member

    Just FYI if you need to contact Koichi right away, there’s always the emergency contact form: http://www.textfugu.com/contact/

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