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That would make sense then! I wonder why no one else has had this problem before? I searched the forums before I posted. Does the recognition card template come prebuilt with Anki or with the TF decks? The recognition card template had font family helvetica for the ‘Front Template’ field. It was pure chance I found that out lol, I still have no idea what I’m doing in anki!
aha – I’ve solved it! Turns out helvetica on my work machined doesn’t have any of the japanese characters in it – I just removed helvetica from the css and it works fine.
if anyone else ever has a similar problem and its not a css issue this looked promising too: http://superuser.com/questions/371282/my-windows-7-has-suddenly-stopped-displaying-unicode-symbols
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