Hmmm. I plug my laptop into docking ports at work and at home. I tried using the laptop without and the same issue, even with a different usb keyboard. I did have to change my laptop keyboard the other day. Let me try reinstalling it when I get home and see if it’s a different outcome. Thanks for the suggestion. I noticed on PDF files and EXcel sheets like the ultimate vocab package we can download for free, all of the kanji is fine.