Hope someone can help me. I am new here and am having problems getting the audio to work with Anki. I’m sorry I am not very computer literate and so I ask your indulgence, as well, as patience. I assume I need the Japanese support plug in in order to hear anything but have no idea how/where to get it. I’m sorry to say but, I guess I need extremely explicit directions (really embarassed about this but…). If I click on “file” on the Anki app on my PC I only get “import,” “export,” etc. I can see the flashcards fine but have no audio. Can someone please tell me what I have done wrong/failed to do? Really appreciate any help you can give me.